Chanel E-commerce Project Assistant

Neuilly-sur-Seine • France

Tuesday, March 11, 2025

Chanel, a beacon of luxury and elegance, is renowned for its timeless fashion, fragrances, and beauty products. As part of the global e-business department, Chanel Parfums Beauté offers a unique opportunity to contribute to the brand's digital presence. Chanel is committed to fostering independence and creativity, values deeply rooted in the legacy of Mademoiselle Chanel herself. As an employer, Chanel is part of the larger luxury conglomerate, providing a dynamic and innovative work environment.

1. Manage the operational aspects of the Chanel Parfums Beauté catalogue, ensuring accurate and appealing product presentation on Chanel.com worldwide.
2. Coordinate product enrichment for new releases across all e-commerce touchpoints, collaborating with international marketing, artistic direction, and editorial teams.
3. Update product pages in collaboration with international marketing, regulatory, editorial, and market teams.
4. Oversee the online publication of campaign tutorials and sample availability.
5. Support local markets in catalogue management and PIM tool proficiency.
6. Monitor and resolve catalogue-related issues across Chanel.com sites.
7. Ensure product visibility within list pages, filters, and internal search engine according to global e-merchandising guidelines.
8. Assist markets with e-merchandising through training and support documentation creation.
9. Analyze e-commerce performance and key actions implemented.
10. Conduct competitive and technological market analysis.
11. Support the launch of new features to enhance customer experience and conversion rates on Chanel.com.
12. Assist markets with local initiatives and contribute to process and tool optimization discussions.
13. Aid in the expansion into new markets on Chanel.com or with e-retailers.

1. Currently pursuing a Master's degree in business school or equivalent in digital marketing, with a preferred schedule of 4 days in the company and 1 day at school per week.

1. Proven experience in e-commerce or digital roles.
2. Recognized for rigor, logical thinking, and proactivity.
3. Strong team spirit with the ability to work autonomously.
4. Excellent interpersonal skills.

Prior successful experience in an e-commerce or digital function is required.

Master's degree in progress, preferably in digital marketing.

A comprehensive integration program including training on the history and products of Chanel Parfums Beauté.

Chanel offers a dynamic, innovative, and learning-focused environment where creativity and human values are paramount. The company values diversity in all its forms and encourages the unique contributions of each team member, fostering a rich and inclusive workplace.