Chanel Digital Merchandising Project Assistant (Work‑Study)

Chanel is an independent, vertically integrated luxury house renowned for haute couture, ready‑to‑wear, accessories, fragrance and beauty. The brand combines a deep heritage of craftsmanship with contemporary creative direction and invests in digital and retail excellence. As an employer, Chanel emphasizes craftsmanship, discretion, and a culture that balances creative rigor with operational precision.

1. Support the Digital Merchandising Project Manager in planning and executing online merchandising initiatives for fashion collections and seasonal launches.
2. Coordinate cross‑functional stakeholders including e‑commerce, buying, product, visual merchandising, marketing and external agencies to ensure timely delivery of digital assets.
3. Manage product onboarding workflows and ensure accuracy of product information, imagery and categorization within the CMS/PIM.
4. Assist with the creation and implementation of online assortment strategies, filters, and navigation to maximise conversion and sell‑through.
5. Perform quality assurance of product pages, visual placements and promotional content across desktop and mobile channels.
6. Monitor and report on merchandising KPIs (traffic, conversion, AOV, sell‑through) and prepare concise performance summaries for stakeholders.
7. Maintain project timelines, update task trackers and contribute to post‑launch reviews and iterative merchandising improvements.
8. Support ad hoc digital initiatives such as site visual updates, A/B tests and content localisation for regional markets.

1. Currently enrolled in a Bachelor's or Master's programme in Digital Marketing, E‑commerce, Fashion Business, Business Administration or equivalent (work‑study / alternance contract).
2. Strong organisational skills with the ability to manage multiple priorities and strict launch deadlines.
3. Keen interest in luxury fashion, product curation and online customer experience.
4. Excellent written and verbal communication skills, with professional fluency in French preferred.
5. Analytical mindset with the ability to synthesise data into clear, actionable insights.
6. Autonomy, attention to detail and a collaborative approach to cross‑disciplinary work.

1. Microsoft Excel
2. Microsoft PowerPoint
3. Google Analytics
4. Content Management Systems (CMS)
5. Product Information Management (PIM) — e.g., Akeneo
6. Adobe Photoshop
7. HTML/CSS (basic)

Prior internship or part‑time experience in e‑commerce, digital merchandising, product management or retail operations is advantageous but not mandatory; candidates should demonstrate relevant academic projects or practical exposure to online retail.

Enrolled in a relevant undergraduate or graduate programme (Digital Marketing, E‑commerce, Fashion Management, Business) qualifying for an alternance/work‑study contract.

Chanel fosters a culture of meticulous craftsmanship, creative excellence and discretion. Teams operate with high standards, cross‑disciplinary collaboration and a focus on sustaining the brand's heritage while embracing digital innovation.