Chanel Digital & Client Engagement Intern

Geneva Switzerland

Monday, January 20, 2025

Chanel, an iconic name in the luxury fashion and beauty industry, is renowned for its timeless elegance and innovative spirit. As part of the esteemed Parfums Beauté division, the brand continues to uphold the legacy of Mademoiselle Chanel by empowering women through unique fragrances, cosmetics, and skincare products. Chanel offers a dynamic and enriching work environment, fostering creativity and excellence across its global operations.

1. Facilitate the transmission, online publication, and monitoring of new product launches with e-retailers according to the campaign plan.
2. Coordinate online animations with e-retailers and ensure adherence to Chanel's graphic charter on e-retail sites.
3. Implement brand space optimizations with e-retailers.
4. Monitor e-merchandising campaign plans for Parfums & Beauté and update product assortments on chanel.ch.
5. Oversee the opening and closing of sales points for the Store Locator.
6. Coordinate and update the CRM calendar, create CRM briefs based on the marketing calendar and local events, and liaise with the routing agency for targeting briefs.
7. Support the implementation of omnichannel services and digital tool optimizations.
8. Prepare internal newsletters on media activities of the Maison.
9. Contribute to a specific year-end project for internships from July to December.

1. Currently enrolled in a higher education program such as HES/HEC (Master's level).
2. Demonstrated curiosity for the luxury and beauty sectors, with knowledge of key beauty players in Switzerland.

1. Strong organizational skills and attention to detail.
2. Ability to multitask and coordinate with various stakeholders in a multicultural environment.
3. Excellent interpersonal skills and proactive nature.
4. Fluency in German and English, both spoken and written.
5. Proficiency in IT tools.

No prior professional experience required, but a keen interest in marketing and digital engagement within the luxury beauty sector is essential.

Currently pursuing a Master's degree in a relevant field.

Full-time internship with a comprehensive learning experience in a prestigious luxury brand, offering exposure to various facets of digital marketing and client engagement.

Chanel fosters a stimulating and evolving work environment that values autonomy, adaptability, and proactive collaboration. The company embraces a multicultural atmosphere, encouraging innovation and excellence in all endeavors.