Chanel Digital and Client Engagement Intern

Geneva • Switzerland

Monday, August 11, 2025

Chanel, a paragon of luxury and elegance, is renowned for its timeless fashion, exquisite fragrances, and high-end beauty products. As part of the Chanel family, employees are immersed in a culture that values creativity, innovation, and the empowerment of individuals. The brand's legacy, deeply rooted in the vision of Mademoiselle Chanel, continues to inspire its commitment to revealing the unique beauty of every woman.

1. Ensure the transmission, online publication, and follow-up of new products with e-retailers according to the campaign plan.
2. Coordinate online animations with e-retailers.
3. Monitor e-retail sites to ensure adherence to Chanel's graphic charter.
4. Implement optimizations in the Chanel brand space with e-retailers.
5. Follow the e-merchandising animation plan for Perfumes & Beauty campaigns.
6. Coordinate and update the product assortment on chanel.ch.
7. Track BAT with the regional marketing team.
8. Analyze the performance of email campaigns.
9. Maintain and update customer and employee records in the CRM tool.
10. Draft briefs for mailings.
11. Coordinate customer and employee birthdays.
12. Support the implementation of the Maison's omnichannel services.
13. Monitor digital tool optimizations.
14. Participate in additional projects as needed during key activity periods.

1. Currently pursuing higher education, such as HES/HEC (MASTER).
2. Curiosity about the Perfumes & Beauty and luxury sectors.
3. Familiarity with key beauty industry players in Switzerland.

1. Strong organizational skills and attention to detail.
2. Excellent interpersonal skills and ability to coordinate with various stakeholders in a multicultural environment.
3. Autonomy and proactivity.
4. Adaptability and enjoyment of working in a dynamic and evolving environment.
5. Fluency in German and English (oral and written).
6. Proficiency in IT tools.

No specific experience required, but a keen interest in marketing and digital domains is essential.

Currently enrolled in a Master's program, with the internship being a required part of the curriculum.

The internship offers a full-time, immersive experience in a prestigious luxury brand, providing invaluable exposure to the marketing and digital sectors.

Chanel fosters an environment that champions creativity, independence, and the pursuit of excellence. Employees are encouraged to innovate and collaborate, contributing to a workplace that is both stimulating and rewarding.