Chanel Data Analytics Manager

Taipei City • Taiwan

Monday, April 28, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative spirit. As part of a global conglomerate, Chanel offers a dynamic and enriching work environment that fosters creativity and excellence. The brand is committed to maintaining its legacy while embracing modernity, making it an ideal place for professionals seeking to make a significant impact in the luxury sector.

1. Collaborate with local business teams across Fragrance and Beauty, Fashion, and Watches and Fine Jewelry divisions to analyze CRM and digital data.
2. Lead local market-specific data analytics projects, including client analysis, purchase path, omni-channel journeys, and digital campaign effectiveness.
3. Develop and implement data strategies in partnership with client intelligence managers.
4. Translate complex data analysis into actionable business insights and opportunities.
5. Ensure consistency between local data deliveries and regional guidelines in collaboration with the APA Data Signature Program team.
6. Optimize eCommerce and eMarketing operations through digital shelf analysis and actionable insights.
7. Perform attribution analysis for omni-channel journeys, including awareness, recruitment, retention, and reactivation.
8. Coach business stakeholders on the use of web analytical tools.
9. Design, construct, and maintain data pipelines for local touchpoint integration.
10. Collaborate with IT and business teams to integrate fragmented customer information.
11. Develop automated reporting and dashboards for key metrics and performance indicators.
12. Participate in Datalab discussions to develop analytical and reporting capabilities.
13. Implement client algorithms in collaboration with data science managers and IT.
14. Advocate for data-driven decision-making among local business stakeholders.
15. Ensure compliance with data privacy regulations and security requirements.

1. Proven experience in data analytics, preferably within the luxury fashion industry.
2. Strong understanding of CRM and digital data analytics.
3. Experience in leading data analytics projects and developing data strategies.
4. Familiarity with web analytical tools and eCommerce operations.
5. Knowledge of data privacy regulations and security requirements.

1. Advanced analytical and problem-solving skills.
2. Ability to translate complex data into clear business insights.
3. Proficiency in data visualization and dashboard development.
4. Strong collaboration and communication skills.
5. Technical expertise in ETL pipeline development and data integration.

A minimum of 5 years of experience in data analytics, with a focus on CRM and digital data within the luxury fashion industry.

Bachelor's degree in Data Science, Business Analytics, or a related field.

Chanel offers a comprehensive benefits package, including opportunities for professional development and a supportive work environment that encourages innovation and creativity.

Chanel fosters a culture of excellence and innovation, where employees are encouraged to push boundaries and explore new ideas. The company values diversity and inclusivity, creating a collaborative and inspiring workplace that aligns with its commitment to luxury and sophistication.