Chanel Data Analytics Manager

Chanel, a renowned leader in the luxury fashion industry, is part of a global conglomerate that includes the three divisions of Fragrance and Beauty, Fashion, and Watches and Fine Jewelry. As an employer, Chanel is committed to fostering an inclusive culture that emphasizes personal growth and collective progress, valuing diversity and the unique perspectives of its team members.

1. Lead local market-specific data analytics projects, including deep CRM analysis and omni-channel journeys.
2. Act as the local data lead, building data strategies in partnership with Divisions and Corporate Functions.
3. Translate complex data into concise, compelling storylines for business stakeholders.
4. Deliver deep insights using appropriate analytics methodologies and lead the integration of insights into Chanel systems.
5. Collaborate with regional teams to ensure consistency between local data deliveries and regional guidelines.
6. Generate actionable insights to optimize eCommerce and eMarketing operations.
7. Perform attribution analysis on the role of eCommerce in omni-channel journeys.
8. Coach business stakeholders on the use of web analytical tools and help define goals and KPIs.
9. Participate in Federated Data Platform discussions and develop analytical capabilities.
10. Implement client algorithms and recommend omni-channel client journeys.
11. Advocate for data-driven decision-making and ensure data privacy by design.
12. Collaborate to build data solutions and answer open business questions with creativity.

1. University graduate, preferably in data engineering, statistics, mathematics, or related fields.

1. Advanced experience in Data Bricks.
2. Basic knowledge of Salesforce.
3. Proficiency in SQL and Google Analytics.
4. Knowledge of R and/or Python.
5. Attention to detail and accuracy.
6. Logical thinking and strong problem-solving skills.
7. Ability to manage multiple projects and deliver results to deadlines.
8. Excellent analytical, data visualization, and communication skills.
9. Innovation mindset.
10. Proficiency in data visualization tools, especially Power BI.
11. Self-motivated and dynamic, with good teamwork skills.
12. Proficient in spoken and written English and Cantonese.

5-8 years of experience in an analytics role, preferably within the luxury industry or a Digital/CRM agency.

University graduate, preferably major in data engineering, statistics, mathematics or related areas.

Chanel offers a dynamic work environment that encourages personal growth and professional development, valuing the unique contributions of each team member.

Chanel is dedicated to creating an inclusive workplace culture that nurtures personal growth and contributes to collective progress. The company values diversity and the unique perspectives each individual brings, fostering a collaborative and innovative environment.