Chanel D365 Integration Architect

Neuilly-sur-Seine • France

Tuesday, July 1, 2025

Chanel, a beacon of luxury and elegance, is renowned for its timeless creations and innovative spirit. As part of a global conglomerate, Chanel is committed to excellence and sustainability, offering a dynamic environment where creativity and expertise are highly valued. The brand is currently undergoing a significant transformation with the HERO Programme, which aims to unify and enhance its global operations through the implementation of Microsoft Dynamics 365.

1. Oversee the integration of the HERO solution with other systems within a complex technology ecosystem.
2. Provide D365 functional expertise and technical guidance for integration teams.
3. Own and manage integration design patterns, tools, and processes to ensure solution integrity.
4. Actively participate in blueprinting sessions to understand business requirements.
5. Lead the integration of the D365 ecosystem with critical systems such as POS, WMS, and EDI.
6. Conduct Fit/Gap Analysis and identify technical solutions for gaps.
7. Plan environments for solution deployment in a global landscape.
8. Create detailed technical architecture and design documents for customizations and integrations.
9. Provide guidance to development partners and testing teams.
10. Take ownership of the D365 integration architecture, ensuring compliance with Chanel's security policies.
11. Plan technical cutovers and deployments in collaboration with deployment teams.
12. Support BAU/Run operations for major incident triage and Root Cause Analysis.

1. Excellent proficiency in Microsoft Dynamics 365 F&O.
2. Expertise in technical, functional, and deployment architecture of Dynamics 365 F&O.
3. Advanced knowledge of performance management around Microsoft technologies.
4. In-depth knowledge of Dynamics 365 F&O development and customization.
5. Experience with at least three implementations using Dynamics 365 F&O and AX 2012.
6. Experience working in Agile methodology.

1. Strong problem-solving skills with the ability to analyze complex technical issues.
2. Excellent verbal and written communication skills.
3. Leadership attitude with a client-oriented and performance-minded approach.
4. Strong collaborative and team spirit with excellent interpersonal and influencing skills.
5. Excellent organizational and multi-tasking skills.
6. Fluent in English; proficiency in French is a plus.

Minimum of three implementations using Dynamics 365 F&O and AX 2012, with experience in Agile methodology.

Participation in a global transformation program across multiple regions and partners. Opportunities for personal growth and contribution to collective progress within an inclusive culture.

Chanel fosters an inclusive culture that nurtures personal growth and values the uniqueness of each individual. The brand encourages diversity, complementarity, and effectiveness, creating an environment where creativity and expertise are highly valued.