Chanel Client Insights Intern

Paris • France

Wednesday, January 15, 2025

Chanel, a paragon of luxury and innovation, is renowned for its distinctive style that embodies the values of its founder, Gabrielle Chanel. As part of a prestigious conglomerate, Chanel emphasizes radical creativity and exceptional craftsmanship. The brand offers a continuous dream to its clientele through unique silhouettes and an audacious approach to fashion. Joining Chanel means entering a world where luxury meets retail excellence.

1. Assist boutiques in deploying client strategy and consolidating client insights across the French market.
2. Regularly liaise with boutiques and central teams including product, finance, and legal departments.
3. Monitor client performance metrics such as recruitment, retention, local and tourist client segmentation, and product line dynamics.
4. Prepare monthly reports and disseminate results through dashboards and PowerPoint presentations.
5. Conduct client analyses related to collections, product categories, and specific events.
6. Support boutique marketing teams in enhancing their analytical tool proficiency.
7. Ensure the reliability of the client database.

1. Currently enrolled in a business, engineering, or university program (Master’s level).
2. Previous experience of 6 months in an analytical and versatile role.

1. Strong analytical and synthesis skills.
2. Proficiency in Excel (VLOOKUP, pivot tables, formulas) and PowerPoint.
3. Fluency in English.
4. Attention to detail and reliability.
5. Ability to react quickly to changing demands.

A minimum of 6 months in an analytical position within a relevant industry.

Master’s level student in business, engineering, or a related field.

Comprehensive onboarding program including training on Chanel's history and products. Opportunities to deepen retail knowledge and enhance communication skills by interacting with various European departments. Access to a Young Talent Community for networking and professional growth.

Chanel fosters a culture of diversity and inclusion, valuing the uniqueness of each team member. The company is committed to equitable treatment of all candidates and encourages a rich tapestry of perspectives within its workforce.