Chanel Customer Insights Intern

Paris

Wednesday, January 15, 2025

Chanel is a luxury fashion brand known for its unique and bold style, embodying the values of freedom, femininity, and creativity cherished by Gabrielle Chanel. The company is dedicated to radical creation and exceptional craftsmanship, offering a unique silhouette and a continuous dream for its clients.

1. Support boutiques in deploying customer strategy and consolidating customer knowledge for the French market.
2. Monitor customer performance in boutiques, including recruitment, retention, local and tourist customer weight, customer segmentation, and product line dynamics.
3. Manage monthly reporting and dissemination of results through dashboards and PowerPoint presentations.
4. Conduct customer analyses related to collections, product categories, and specific events.
5. Assist boutique marketing teams in enhancing their analytical skills.
6. Ensure the reliability of the customer database.

1. Student from a business school, engineering school, or university (Master's level).
2. First experience of 6 months in an analytical and versatile role.

1. Strong analytical and synthesis skills.
2. Sensitivity to numbers.
3. Proficiency in Excel (VLOOKUP, pivot tables, formulas) and PowerPoint.
4. Fluent in English.
5. Attention to detail and reliability.

First experience of 6 months in an analytical and versatile role.

Student from a business school, engineering school, or university (Master's level).

Integration program including training on the history and products of Chanel. Opportunities to deepen retail knowledge and develop communication skills. Participation in a Young Talents Community for professional networking.

Chanel values diversity in all its forms and is committed to fair treatment of every application. The role is based in Paris, Champs Elysées, offering a dynamic and enriching work environment.