Chanel Customer Experience Project Assistant

Paris

Tuesday, January 14, 2025

Chanel is a leading luxury fashion brand known for its timeless elegance and innovative designs. The company is committed to placing the client at the center of its strategy, particularly within its Watch and Jewelry Division.

1. Support various markets in orchestrating and deploying services to optimize the customer experience.
2. Conduct competitive analysis of innovative customer initiatives to inform new briefs and markets.
3. Participate in the development of briefs for the Artistic Direction to enhance customer experience across channels.
4. Coordinate market activities, including collecting local needs, onboarding on new topics, sharing best practices, and highlighting successes.

1. Master's student in commerce, marketing, or communication.
2. Minimum of 6 months of internship or apprenticeship experience.

1. Strong organizational and analytical skills.
2. Excellent interpersonal skills.
3. Proficiency in English and Microsoft Office, especially PowerPoint.

Requires a minimum of 6 months of internship or apprenticeship experience.

Master's student in commerce, marketing, or communication.

Internship position for 6 months starting in July 2025.

Located in Paris, Concorde, the company fosters a collaborative and innovative work environment, encouraging continuous improvement and teamwork.