Chanel Client Experience Associate

Florence • Italy

Friday, January 10, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative designs. As part of the global luxury conglomerate, Chanel offers unparalleled career opportunities within its esteemed Fashion Division. The brand is committed to delivering exceptional service and creating memorable experiences for its discerning clientele.

1. Provide an exceptional client welcome experience in alignment with the Maison's standards and guidelines.
2. Cultivate strong relationships with clients, guiding them through the boutique experience.
3. Engage with clients while they await sales service.
4. Complete sales service with meticulous product packaging.
5. Maintain the Maison's image according to established standards.
6. Act as a brand ambassador by adhering to grooming guidelines.

1. High school diploma or degree, preferably in a language-related field.
2. Previous experience in events, retail fashion, luxury, or hospitality sectors.
3. Strong interest and motivation to work in the fashion and luxury industry.

1. Service-oriented mindset
2. Strong teamwork and collaboration skills
3. Excellent interpersonal skills in a multicultural environment
4. Proficiency in English and another foreign language

Previous experience in events, retail fashion, luxury, or hospitality sectors is required.

High school diploma or degree, preferably in a language-related field.

Chanel offers a dynamic work environment with opportunities for professional growth and development within the luxury fashion industry.

Chanel fosters a culture of elegance, innovation, and excellence, where employees are encouraged to embody the brand's values and contribute to its legacy. The workplace is characterized by a commitment to collaboration, diversity, and a passion for luxury fashion.