Chanel Customer Experience Associate

Chanel is a renowned luxury fashion brand known for its high standards and exceptional service. The company operates globally, offering a range of luxury products including fashion, accessories, and beauty items.

1. Provide an excellent welcoming experience to clients according to the Maison's standards and guidelines.
2. Build strong relationships with clients while guiding them through the boutique.
3. Interact with clients while they await sales service.
4. Complete the sales service by focusing on product packaging.
5. Ensure the Maison's image is maintained according to the prescribed standards.
6. Act as an ambassador of the Maison by adhering to grooming guidelines.

1. High school diploma and/or degree, preferably in a linguistic field.

1. Strong service orientation.
2. Excellent teamwork and collaboration skills.
3. Outstanding interpersonal skills in a multicultural environment.
4. Excellent knowledge of English and another foreign language.

Previous experience in the events, fashion retail, luxury, or hospitality sectors.

High school diploma and/or degree, preferably in a linguistic field.

The position is based in Florence, offering a multicultural environment where collaboration and team spirit are highly valued.