Chanel CRM Project Assistant Intern

Paris • France

Wednesday, January 8, 2025

Chanel, a distinguished name in the luxury fashion industry, is renowned for its commitment to excellence and innovation. As part of the prestigious Chanel brand, the Parfums Beauté division in Europe offers a dynamic environment where creativity and strategic thinking are highly valued. Chanel is dedicated to fostering an inclusive culture that enhances personal growth and collective progress, making it an esteemed employer within the luxury sector.

1. Contribute to the development and implementation of the CRM engagement plan, focusing on campaign coordination and client communication.
2. Collaborate closely with marketing teams, campaign managers, and various departments to ensure cohesive communication strategies.
3. Engage with local markets to coordinate campaigns and address specific needs.
4. Assist in the creation and dissemination of strategic CRM communication plans to markets and internal teams.
5. Monitor and execute local campaign implementations in alignment with the monthly CRM plan.
6. Respond to ad hoc requests from markets, including data collection form creation and local event orchestration.
7. Participate in weekly meetings with markets to provide guidance and support.
8. Conduct competitive analysis through monthly CRM best practice and innovation benchmarks.

1. Interest or understanding of the luxury sector, aligning CRM initiatives with Chanel's brand values.

1. Data analysis skills to interpret and optimize CRM campaign performance.
2. Effective communication skills for interaction with international teams and markets.
3. Collaborative spirit with the ability to work in teams and manage projects independently.
4. Creativity and innovation in proposing new ideas and staying informed on industry trends.
5. Strong organizational and project management skills to coordinate and deploy campaigns efficiently.
6. Adaptability to dynamic work environments and multitasking.

No prior experience required, though familiarity with CRM and luxury markets is advantageous.

Interns will gain practical experience in large-scale CRM projects, enhancing skills in strategy and client communication. Opportunities for professional networking and mentorship are also provided.

Chanel promotes a culture of innovation and excellence, encouraging personal growth and collective progress. The company values the uniqueness of each individual, enhancing the diversity and effectiveness of its teams.