Chanel CRM Project Assistant

Neuilly-Sur-Seine

Monday, December 30, 2024

Chanel is a leading luxury brand specializing in perfumes, beauty products, and fashion. The company is renowned for its commitment to revealing the unique beauty of every woman through its distinctive range of perfumes, makeup, and skincare products.

1. Assist the CRM Project Manager in implementing the communication strategy for perfumes and beauty products across all markets.
2. Manage CRM communication projects both online and offline worldwide.
3. Develop CRM communication tools such as mailings, emailings, SMS, and other formats.
4. Prepare briefing materials for the Artistic Direction, including product assortment definitions.
5. Create presentation materials for CRM tools and usage recommendations for markets.
6. Verify creative materials, receive translations, and track URLs for CRM tools.
7. Coordinate HTML email integration with an agency.
8. Manage production of print CRM tools, including validation of quantities, versions, and final PDFs.
9. Construct and monitor project timelines.
10. Coordinate with local CRM contacts in various markets (Europe, Asia, US, UK) and internal stakeholders.
11. Conduct CRM monitoring and analysis.

1. Analytical and methodical mindset.
2. Fluent in English.
3. Ability to manage multiple projects simultaneously.

1. Project management
2. Communication
3. Coordination
4. Analytical skills
5. Fluency in English

Previous experience in CRM is appreciated.

Individualized support for personal development.

The position is based in Neuilly-sur-Seine, offering a dynamic, innovative, and learning-focused environment. Chanel values diversity in all its forms and emphasizes creativity and human-centric approaches.