Chanel CRM Campaign Project Assistant

Paris • France

Thursday, January 1, 2026

Chanel, a privately held global leader in luxury goods, was founded by Gabrielle Chanel in the early 20th century. Renowned for its high-end creations, Chanel offers a wide array of luxury products, including ready-to-wear, leather goods, accessories, eyewear, fragrances, cosmetics, skincare, fine jewelry, and watches. The brand is celebrated for its Haute Couture collections presented biannually in Paris and its acquisition of specialized artisans under the 'Métiers d'Art' label. Committed to excellence and ultimate luxury, Chanel emphasizes exceptional craftsmanship. Historically, the brand places creativity at the core of its values, promoting culture, art, and innovation worldwide while significantly investing in human resources, research and development, and innovation.

1. Collaborate closely with multidisciplinary teams (Marketing, Activation, Production) to ensure seamless campaign execution.
2. Participate in weekly activity follow-up meetings.
3. Provide updates on the status of ongoing and upcoming tasks.
4. Assist in planning and managing the CRM campaign calendar for three divisions.
5. Contribute to the planning of campaign productions.
6. Update campaign management tools.
7. Draft briefs and collaborate with Activation Consultants to implement CRM campaigns with dedicated targeting.
8. Work with production partners for HTML integration and ensure proper email display across devices and email clients.
9. Conduct tests and quality assurance (QA) checks to verify content, links, and dynamic elements.
10. Follow the BAT (Bon à Tirer) process to ensure final approval before campaign launch.
11. Ensure smooth execution of the campaign sending process.

1. Currently pursuing studies in Marketing, Digital Communication, Business, or a related field, with an interest in the luxury sector.
2. Fluent in English.

1. Excellent communication and interpersonal skills.
2. Creative problem-solving abilities.
3. Proficiency in Microsoft Office tools.
4. Basic knowledge of email marketing principles and customer segmentation.
5. Familiarity with HTML/CSS for email formatting is a plus.

No specific prior experience required, but a strong interest in Marketing and CRM is essential.

Currently enrolled in a relevant degree program.

Chanel fosters an inclusive culture that encourages personal growth and collective progress, valuing the uniqueness of each individual to enhance team diversity and effectiveness.

Chanel is dedicated to fostering an inclusive environment that promotes personal development and collective advancement. The company values the unique perspectives, experiences, and potential each individual brings, enhancing the diversity and effectiveness of its teams.