Chanel CRM Campaign Assistant

Paris France

Monday, January 20, 2025

Chanel, a beacon of luxury and elegance, is renowned for its timeless creations in fashion, beauty, and fine jewelry. As part of a global conglomerate, Chanel offers unparalleled opportunities for professional growth and development within a dynamic and innovative environment. The brand is committed to fostering a culture of inclusivity and excellence, where each employee's unique contributions are valued and celebrated.

1. Assist in the operational management of CRM campaigns, including participation in weekly meetings for campaign implementation and activity tracking.
2. Update and maintain campaign management tracking tools, ensuring timely campaign launches and production planning.
3. Oversee CRM campaign production in collaboration with internal teams and external partners, including production briefing, asset management, and validation processes.
4. Conduct post-launch CRM campaign reporting to assess impact using tools such as Adobe Campaign, Power BI, and Google Analytics.
5. Engage daily with diverse stakeholders, including global and regional CRM teams, Data Marketing, and production teams.
6. Learn and utilize key tools such as JIRA, Adobe Campaign, and Google Analytics.

1. Pursuing a higher education degree (Bac +4/5) in business school, university, or equivalent, with a keen interest in luxury and Marketing/CRM.

1. Proficiency in Microsoft Office suite.
2. Fluent in English.
3. Strong analytical and synthesis skills.
4. Excellent interpersonal and communication abilities.
5. Pragmatic and methodical approach.
6. Basic knowledge of HTML is advantageous.

No prior professional experience required, but a strong interest in luxury marketing and CRM is essential.

Currently enrolled in a higher education program (Bac +4/5).

Compensation provided for the duration of the internship.

Opportunity to gain hands-on experience in a prestigious luxury brand, working within an international and fast-paced environment.

Chanel prides itself on cultivating an inclusive culture that promotes personal growth and collective performance. The brand believes in the power of diversity and the unique contributions of each team member to enhance the effectiveness and complementarity of its teams.