Chanel CRM Analyst Intern

Paris

Tuesday, January 7, 2025

Chanel is a leading luxury fashion brand known for its timeless elegance and innovative designs. The company operates globally, offering a wide range of products including fashion, watches, fine jewelry, and beauty. Chanel is committed to delivering exceptional client experiences and fostering a culture of inclusivity and diversity.

1. Assist in developing and implementing the client strategy plan in alignment with European and market priorities.
2. Coordinate with various teams including Watches & Fine Jewelry Europe, global division teams, and CRM teams.
3. Set up communication tools such as EDM, print, SMS, and clienteling assets.
4. Manage CRM tool orders.
5. Contribute to data analysis for client knowledge improvement, including campaign reports and client KPIs.
6. Participate in building and animating the Watches & Fine Jewelry CRM community.

1. Currently completing higher education.
2. Preferably one strong experience in client and/or data analytics.

1. Fluent in English.
2. Proficient in Microsoft Office, especially Excel.
3. Strong analytical skills.
4. Pragmatic and proactive problem-solving abilities.
5. Positive mindset and strong team player.

Preferably one strong experience in client and/or data analytics.

Comprehensive overview of client engagement, data, and digital ecosystem.Exposure to Watches & Fine Jewelry specificities and other Chanel business divisions.Opportunity to make an impact in a dynamic and collaborative team.Experience in a complex environment with multiple counterparts.

Chanel fosters an inclusive culture that promotes personal development and collective performance. The company values diversity and encourages applications from individuals who can contribute to the team's effectiveness. Located in Paris, the role offers a dynamic work environment.