Chanel Client Service Assistant

Seoul • South Korea

Tuesday, May 13, 2025

Chanel, a paragon of luxury and elegance, is renowned for its timeless creations and innovative designs. As part of the global luxury conglomerate, Chanel offers a dynamic and inspiring work environment where creativity and excellence are at the forefront. Employees are encouraged to embody the brand's values of sophistication and innovation, contributing to its legacy of unparalleled craftsmanship and style.

1. Provide exceptional customer service to clients, ensuring a seamless and personalized experience.
2. Assist clients with inquiries and product information, maintaining a deep knowledge of Chanel's offerings.
3. Coordinate with internal departments to resolve client issues efficiently and effectively.
4. Maintain accurate client records and manage client feedback to improve service quality.
5. Support the sales team in achieving targets by fostering strong client relationships.

1. Previous experience in a client-facing role within the luxury retail sector.
2. Proficiency in Korean and English, both written and spoken.
3. Strong understanding of luxury brand standards and customer service excellence.

1. Exceptional communication and interpersonal skills.
2. Ability to work collaboratively in a fast-paced environment.
3. Strong organizational skills and attention to detail.

A minimum of 2 years of experience in a client service or customer-facing role, preferably within the luxury fashion industry.

Bachelor's degree in Business, Marketing, or a related field preferred.

Competitive benefits package including health insurance, employee discounts, and opportunities for career advancement within the luxury sector.

Chanel's workplace culture is characterized by a commitment to innovation, creativity, and excellence. Employees are part of a prestigious brand that values diversity, inclusivity, and the continuous pursuit of perfection. The environment is collaborative, with a focus on professional growth and development.