Chanel Client Service Assistant

Chanel, a prestigious name in luxury fashion, is renowned for its timeless elegance and innovative designs. As part of a global conglomerate, Chanel offers unparalleled opportunities for professional growth and development. The brand is committed to fostering an inclusive workplace that values diversity and individuality, contributing to the collective success of its teams.

1. Manage order processing from receipt to shipment autonomously.
2. Update commercial and budgetary reports.
3. Maintain order tracking dashboards.
4. Administer the Travel Retail sales force database updates.
5. Coordinate daily interactions with internal teams such as Marketing and Sales Managers abroad for order and marketing campaign follow-ups.
6. Oversee accounting and invoicing processes.

1. Bachelor's or Master's degree (Bac +4/ Bac +5) in a relevant field.
2. Experience in commercial administration is preferred.

1. Strong administrative rigor and ability to prioritize tasks.
2. Excellent customer service orientation.
3. Proficiency in English and French, both written and spoken.
4. Advanced Excel skills; SAP knowledge is advantageous.
5. Organizational skills and ability to work under pressure.
6. Methodical approach and strong interpersonal skills.

Experience in commercial administration is preferred.

Bachelor's or Master's degree (Bac +4/ Bac +5) in a relevant field.

Chanel offers a culture that promotes personal growth and development, emphasizing the importance of diversity and individual contribution to team effectiveness.

Chanel is dedicated to creating an inclusive environment that nurtures personal and professional growth. The company values the unique contributions of each employee, fostering a culture of diversity and collaboration that enhances team performance.