Chanel Client Reception Boutique Intern

Brussels • Belgium

Wednesday, February 12, 2025

Chanel, a paragon of luxury and elegance, is a globally renowned fashion house that epitomizes timeless style and innovation. As part of the esteemed Chanel family, employees are immersed in a culture that values creativity, diversity, and personal growth, contributing to the brand's enduring legacy in the fashion industry.

1. Warmly welcome clients as they enter the boutique, ensuring an elegant first impression.
2. Listen attentively to clients' needs and direct them to available sales advisors.
3. Manage client wait times by distributing online appointment cards and communicating store flow.
4. Recognize and acknowledge regular clients over time.
5. Ensure follow-up with clients waiting for assistance, offering refreshments and seating as needed.
6. Take clients' contact details for future follow-up.
7. Collaborate with the sales team to manage appointments and ensure smooth service.

1. Excellent interpersonal skills and a strong sense of service.
2. Initiative, autonomy, and discretion.
3. Ability to work effectively in a team environment.

1. Fluency in French, English, and Flemish.
2. Strong communication and customer service skills.
3. Ability to maintain a neat personal presentation in line with Chanel's standards.

No specific experience required, though previous customer service experience is advantageous.

Opportunity to gain experience in a prestigious luxury fashion house and develop professional skills in client relations.

Chanel fosters an inclusive culture that nurtures personal growth and values the uniqueness of each individual, enhancing the diversity and effectiveness of its teams. Employees are encouraged to bring their perspectives and experiences to contribute to the brand's collective progress.