Chanel Client Marketing Assistant

Chanel is a visionary and innovative luxury fashion house, known for its ability to reinvent itself with each collection. With a presence in over 110 countries, Chanel operates through three main divisions: Fashion, Fragrance & Beauty, and Watches & Fine Jewelry. The company offers numerous opportunities for personal and professional growth within a decentralized multinational structure.

1. Assist in organizing and executing client events, including follow-ups with sales staff, managing attendance, and sending invitations.
2. Collect qualitative feedback from clients through sales staff.
3. Participate in cultural event monitoring.
4. Support the client loyalty program, including vendor follow-ups, new client integration, and performance indicator tracking.
5. Conduct client analysis, including top clients, segmentation, and product line analysis.
6. Manage and track client gift orders and stock.
7. Develop and implement new initiatives to enhance the client experience in-store and through digital tools.
8. Support sales and hospitality teams.
9. Assist in preparing team briefs and marketing activity meetings.
10. Conduct competitive analysis on client experience.

1. Student from a business school or university with initial experience in Retail or Marketing/CRM.
2. Interest in fashion and desire to work in the retail industry.

1. Strong analytical skills.
2. Dynamic and rigorous.
3. Versatile and able to work autonomously.
4. Excellent presentation and communication skills.
5. Fluent in English.
6. Proficient in computer tools.

Initial experience in Retail or Marketing/CRM is required.

Student from a business school or university.

Includes an integration program with training on the history and products of Chanel, opportunities to deepen retail knowledge, and develop communication skills. Participation in a Young Talent Community for professional networking.

Located in Paris, the workplace culture at Chanel values diversity and the unique contributions of each team member. The company fosters an environment of innovation and excellence.