Chanel Client Hospitality Host

Saint Tropez • France

Tuesday, May 20, 2025

Chanel, a paragon of luxury and elegance, is renowned for its commitment to excellence and creativity. As part of a prestigious conglomerate, Chanel upholds the legacy of its founder, Gabrielle Chanel, by offering unique and audacious fashion collections. The brand is dedicated to fostering radical creativity and exceptional craftsmanship, ensuring a continuous dreamlike experience for its clientele.

1. Warmly welcome each client upon arrival, adhering to the brand's codes of conduct.
2. Engage with clients to understand the purpose of their visit and direct them to the appropriate contact or waiting area.
3. Enhance the waiting experience for clients using the tools provided by the brand.
4. Identify VIP clients and proactively offer additional services such as valet, hotel, or restaurant connections.
5. Ensure smooth client appointments through constant communication with sales advisors.
6. Manage and coordinate all client appointment channels, record outcomes, and liaise with sales teams.
7. Animate conversations by narrating the brand's history and boutique specifics to spark client curiosity.
8. Promote local cultural and gastronomic activities to inform clients and support sales advisors.
9. Uphold the brand's image and ensure the boutique's presentation is impeccable.
10. Propose improvements to enhance the client experience.
11. Participate in the animation of Morning Briefs.

1. Significant experience in client-facing roles such as hospitality, restaurant, animation, or concierge services.

1. Excellent interpersonal skills and strong memory.
2. Proactive with strong listening and adaptability skills.
3. Ability to prioritize effectively.
4. Storytelling skills and ability to evoke emotions.
5. Sensitivity to fashion and intercultural openness.
6. Fluent in English.

Significant experience in customer-facing roles, particularly within hospitality, restaurant, animation, or concierge services.

Chanel values diversity in all its forms, contributing to the richness of its teams.

Chanel fosters a culture of diversity and inclusion, valuing the unique contributions of each team member. The brand is committed to maintaining an environment where creativity and excellence thrive, ensuring that each employee feels valued and empowered.