Chanel Client Hospitality Host

Chanel is a luxury fashion brand known for its unique and bold style, embodying the values of freedom, femininity, and creativity. The brand is committed to exceptional craftsmanship and offers a continuous dream experience to its clients.

1. Warmly welcome each client upon arrival in the boutique, adhering to the brand's standards.
2. Engage with clients to understand the purpose of their visit and direct them to the appropriate contact or waiting area.
3. Ensure a pleasant waiting experience for clients using the tools provided by the brand.
4. Identify VIP clients and proactively offer additional services such as valet, hotel, or restaurant connections.
5. Facilitate smooth client appointments through constant communication with sales advisors.
6. Manage and coordinate all client appointment channels, record outcomes, and liaise with sales teams.
7. Engage clients with the brand's story and boutique specifics to spark curiosity.
8. Promote local cultural and gastronomic activities to inform clients and support sales advisors.
9. Maintain the brand's image and ensure the boutique is well-presented.
10. Propose improvements to enhance the client experience.
11. Participate in the animation of Morning Briefs.

1. Significant experience in customer-facing roles such as hospitality, restaurant, animation, or concierge services.

1. Excellent interpersonal skills and strong memory.
2. Proactive with good listening and adaptability skills.
3. Ability to prioritize tasks.
4. Storytelling skills and ability to evoke emotions.
5. Interest in fashion and intercultural openness.
6. Fluent in English.

Significant experience in customer-facing roles such as hospitality, restaurant, animation, or concierge services.

Chanel values diversity in all its forms and believes in the uniqueness of each team member.

Located in Saint Tropez, the workplace culture at Chanel is inclusive and values diversity, encouraging a rich mix of talents.