Chanel Client Hospitality Host

Saint-Tropez • France

Friday, January 17, 2025

Chanel, a paragon of luxury fashion, is renowned for its commitment to the values of freedom, femininity, and creativity, as originally envisioned by Gabrielle Chanel. As part of a prestigious conglomerate, Chanel upholds a tradition of radical creation and exceptional craftsmanship, offering clients a unique silhouette and an ongoing dreamlike experience. The brand is committed to fostering a diverse and inclusive workplace, celebrating the uniqueness of each individual.

1. Warmly welcome each client upon arrival, adhering to the brand's standards.
2. Engage with clients to understand the purpose of their visit and direct them accordingly.
3. Enhance the client waiting experience using available tools.
4. Identify VIP clients and proactively offer additional services such as valet or restaurant reservations.
5. Ensure smooth client appointments through constant communication with sales advisors.
6. Manage and coordinate all client appointment channels and maintain records of outcomes.
7. Animate conversations by sharing the brand's history and boutique specifics to spark client curiosity.
8. Promote local cultural and gastronomic activities to assist clients and support sales advisors.
9. Uphold the brand's image and ensure the boutique's presentation is impeccable.
10. Propose improvements to enhance the client experience.
11. Participate in the animation of Morning Briefs.

1. Significant experience in customer-facing roles such as hospitality, restaurant, or concierge services.

1. Excellent interpersonal skills and strong memory.
2. Proactive with strong listening and adaptability skills.
3. Ability to prioritize effectively.
4. Storytelling ability and emotional engagement.
5. Sensitivity to fashion and intercultural openness.
6. Fluency in English.

Significant experience in customer-facing roles such as hospitality, restaurant, or concierge services is required.

Chanel offers a dynamic work environment that values diversity and the unique contributions of each team member.

Chanel fosters a culture of excellence and creativity, encouraging employees to bring their unique perspectives to the table. The brand values diversity and inclusivity, creating a rich tapestry of talent that drives the company forward.