Chanel Client Hospitality Host

Paris

Friday, January 10, 2025

Chanel is a prestigious fashion house known for its unique and bold style that embodies the values of freedom, femininity, and creativity cherished by Gabrielle Chanel. The brand is dedicated to radical creation and exceptional craftsmanship, offering clients a continuous dream experience.

1. Warmly welcome each client upon arrival in the boutique, adhering to the brand's standards.
2. Engage with clients to understand the purpose of their visit and direct them to the appropriate contact or waiting area.
3. Enhance the waiting experience for clients using available tools.
4. Identify VIP clients and proactively offer additional services such as valet, hotel, or restaurant connections.
5. Ensure smooth client appointments through constant communication with sales advisors.
6. Manage and coordinate all client appointment channels and communicate outcomes with sales teams.
7. Engage clients with the history and specifics of the boutique to spark curiosity.
8. Promote local cultural and gastronomic activities to assist clients and support sales advisors.
9. Maintain the brand's image and ensure the boutique's presentation is impeccable.
10. Contribute ideas to improve the client experience.
11. Participate in the animation of Morning Briefs.

Experience in a customer-facing role is preferred.

Not specified.

Opportunity to work in a prestigious fashion house and gain valuable experience in client hospitality.

Located in the iconic Printemps Haussmann in Paris, the workplace offers a vibrant and culturally rich environment.