Chanel Client Hospitality Host

Chanel, a paragon of luxury and elegance, is renowned for its commitment to exceptional craftsmanship and innovative design. As part of a prestigious conglomerate, Chanel offers a dynamic and inclusive work environment that values diversity and creativity. The brand's dedication to excellence is reflected in its unique collections that embody the spirit of its founder, Gabrielle Chanel.

1. Warmly welcome each client upon arrival, adhering to the brand's distinguished codes.
2. Engage with clients to ascertain the purpose of their visit and direct them to the appropriate contact or waiting area.
3. Ensure a pleasant waiting experience for clients using the tools provided by the brand.
4. Identify VIP clients to proactively offer additional services such as valet, and connections with hotels or restaurants.
5. Facilitate seamless client appointments through constant communication with sales advisors.
6. Manage and coordinate all client appointment channels, document appointment outcomes, and liaise with sales teams.
7. Engage clients with the brand's history and boutique specifics to spark curiosity.
8. Promote local cultural and gastronomic activities to assist clients and support sales advisors.
9. Uphold the brand's image and ensure the boutique's presentation is impeccable.
10. Contribute ideas to enhance the client experience.
11. Participate in the facilitation of Morning Briefs.

1. Significant experience in client-facing roles (hospitality, restaurant, animation, concierge).

1. Excellent interpersonal skills and strong memory.
2. Proactive with strong listening and adaptability skills.
3. Ability to prioritize effectively.
4. Storytelling skills and ability to evoke emotions.
5. Interest in fashion and intercultural openness.
6. Fluency in English.

Significant experience in client-facing roles such as hospitality, restaurant, animation, or concierge services is required.

Chanel offers a dynamic work environment that values diversity and creativity, providing opportunities for personal and professional growth.

Chanel fosters a culture of innovation, inclusivity, and excellence, where the unique contributions of each team member are valued. The brand is committed to creating a diverse and supportive workplace that encourages creativity and collaboration.