Chanel Client Experience Associate

Milan Italy

Thursday, January 30, 2025

Chanel, a paragon of luxury and elegance, is renowned for its timeless creations and unparalleled craftsmanship. As part of the illustrious Chanel brand, employees are immersed in a culture of excellence and innovation, where the legacy of Coco Chanel continues to inspire. The company is a member of the global luxury conglomerate, offering a dynamic and enriching work environment that values creativity and dedication.

1. Deliver an exceptional client welcome experience in alignment with the Maison's standards and guidelines.
2. Cultivate strong relationships with clients by guiding them through the boutique experience.
3. Engage with clients while they await sales service, ensuring their comfort and satisfaction.
4. Complete the sales service by meticulously handling product packaging.
5. Uphold the Maison's image by adhering to established standards.
6. Act as a brand ambassador, embodying the Maison's grooming guidelines.

1. High school diploma or degree, preferably in languages.
2. Previous experience in events, fashion retail, luxury, or hospitality sectors.

1. Strong service orientation and teamwork spirit.
2. Excellent interpersonal skills in a multicultural environment.
3. Proficiency in English and another foreign language.

Previous experience in events, fashion retail, luxury, or hospitality sectors is required.

High school diploma or degree, preferably in languages.

Opportunity to work within a prestigious luxury brand, gaining exposure to a multicultural and dynamic environment.

Chanel fosters a culture of elegance and innovation, where employees are encouraged to embody the brand's values of creativity and excellence. The workplace is dynamic and multicultural, offering a collaborative environment that inspires personal and professional growth.