Chanel Client Experience Associate

Milan • Italy

Friday, May 9, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative designs. As part of the Chanel family, employees are immersed in a culture that values creativity, craftsmanship, and excellence. The brand is a part of the larger luxury conglomerate that sets the benchmark for quality and sophistication worldwide.

1. Deliver an exceptional client welcome experience in alignment with Chanel's standards and guidelines.
2. Cultivate strong client relationships by guiding them through the boutique experience.
3. Engage with clients while they await sales service.
4. Complete the sales service by focusing on product packaging.
5. Maintain the Maison's image in accordance with established standards.
6. Act as a brand ambassador by adhering to grooming guidelines.

1. High school diploma or university degree, preferably in languages.
2. Previous experience in events, retail fashion, luxury, or hospitality sectors.

1. Strong service orientation.
2. Excellent teamwork and collaborative spirit.
3. Outstanding interpersonal skills in a multicultural environment.
4. Proficiency in English and another foreign language.

Candidates should have prior experience in events, retail fashion, luxury, or hospitality.

High school diploma or university degree, preferably in languages.

Employees are offered a dynamic work environment within a leading luxury brand, with opportunities for professional growth and development.

Chanel fosters a culture of excellence, creativity, and collaboration. Employees are encouraged to embody the brand's values and contribute to a multicultural and dynamic workplace.