Chanel Client Engagement Project Assistant

Neuilly-sur-Seine • France

Wednesday, December 17, 2025

Chanel is a prestigious independent company renowned for its commitment to creative freedom, human potential, and positive global impact. As part of the luxury conglomerate, Chanel's Fragrance and Beauty division is dedicated to unveiling the unique beauty of every woman through its distinguished perfumes, makeup, and skincare products.

1. Support the Client Engagement Project Manager in international CRM projects, including the implementation of VIC engagement strategies, clienteling, and loyalty programs.
2. Conduct competitive benchmarking and best practice analysis on VIC and loyalty programs.
3. Coordinate and follow up on market requests from Europe, China, Asia, the US, UK, and Korea, including attending meetings, taking notes, and providing feedback to markets.
4. Continuously create and update sharing tools and project management platforms, particularly on Sharepoint Websites and Monday.
5. Contribute to strategic thinking on various projects and campaigns related to client engagement strategies.
6. Assist in organizing and facilitating workshops with various stakeholders, including markets and internal departments.
7. Support the Loyalty team in collaboration with Supply Chain teams.
8. Liaise with Client Intelligence and Client Communication teams to align projects with communication campaigns, particularly concerning client assets.

1. Bachelor's or Master's degree in Business School, University, or equivalent with a specialization in marketing and project management.

1. Strong curiosity and ability to balance creativity with analysis.
2. Excellent synthesis and summarization skills.
3. Fluency in English, both written and spoken.
4. Proficiency in Microsoft Office Suite, especially PowerPoint, Excel, and Word.
5. Good aesthetic sense.

Experience in client-centric strategy, with a rigorous, adaptable, and communicative approach. Autonomy and proactivity are essential.

Bachelor's or Master's degree in Business School, University, or equivalent with a specialization in marketing and project management.

Immerse in a dynamic, innovative, and learning environment where creativity and human focus are paramount. Collaborate with a diverse array of experts recognized for their skills.

Chanel fosters a dynamic and innovative workplace culture, emphasizing creativity and human potential. The company values diversity in all its forms, creating a rich and inclusive environment where unique methods and processes are celebrated.