Chanel Client Engagement Project Assistant Intern

Neuilly-sur-Seine • France

Monday, December 30, 2024

Chanel, a renowned independent luxury brand, is celebrated for its commitment to creative freedom, human potential, and positive global impact. As part of the prestigious Parfums Beauté division, Chanel is dedicated to unveiling the unique beauty of every woman through its distinguished fragrances, makeup, and skincare products. As an employer, Chanel offers a dynamic and innovative environment where creativity and human values are paramount.

1. Support the Client Engagement Project Manager in executing international CRM projects, including the implementation of the VIC engagement strategy and clienteling initiatives.
2. Conduct competitive benchmarking and analyze best practices for VIC programs in the market.
3. Coordinate and monitor projects with stakeholders across Europe, China, Asia, the US, UK, and Korea, including participation in alignment meetings and consolidation of insights.
4. Assist markets, particularly in Asia, with the consolidation of monthly and semi-annual performance reports.
5. Compile reports on market tools, including objectives, software, and functionalities.
6. Continuously update project management tools and documents, contributing to online platforms, note creation, and presentations.
7. Contribute to the organization and facilitation of workshops with various stakeholders, including markets and internal departments.
8. Collaborate with Client Intelligence and Client Communication teams to align projects with communication campaigns, particularly at the client asset level.

1. Bachelor's or Master's degree in Business School, University, or equivalent, with a specialization in marketing, project management, or business analysis.

1. Strong curiosity with the ability to balance creativity and analysis, with a keen attention to detail.
2. Excellent synthesis skills and data orientation.
3. Fluent in English, with a minimum B2 level proficiency in both spoken and written communication.
4. Proficient in Microsoft Office Suite, particularly PowerPoint, Excel, and Word.
5. Good aesthetic sense.

No specific prior experience required, but a passion for client-centric strategies and adaptability in a dynamic environment is essential.

Bachelor's or Master's degree in relevant fields.

Interns will be immersed in a dynamic, innovative, and learning-focused environment, working alongside a diverse range of experts with recognized expertise.

Chanel values diversity in all its forms and believes that the uniqueness of each individual contributes to the richness of its teams. The company fosters an environment where creativity and human values are at the forefront, providing a unique and enriching experience for its employees.