Chanel Client Engagement Manager

Rouen • France

Tuesday, May 20, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative spirit. As part of the larger Chanel conglomerate, the Parfums Beauté division is dedicated to enhancing individual beauty through its exquisite range of perfumes, makeup, and skincare products. The brand's ethos, deeply rooted in the legacy of Mademoiselle Chanel, champions independence and empowerment, particularly for women.

1. Act as the primary liaison with retail outlets to ensure compliance with national merchandising and trade marketing agreements.
2. Conduct thorough analyses of each retail location to develop tailored action plans to meet various objectives.
3. Coach, train, and foster a collaborative spirit among teams to uphold Chanel's brand image across the wholesale distribution network.
4. Engage directly with end customers at various retail locations to enhance brand loyalty and deliver personalized customer experiences.
5. Ensure achievement of performance indicators related to market share and brand image across retail points.
6. Participate in regional meetings to align on strategic initiatives.

1. Advanced degree from a business school or university.
2. Proven sales professional with specific knowledge of wholesale operations and challenges.
3. Proficiency in managing commercial relationships and negotiations.

1. Strong analytical skills with a proactive and creative approach.
2. Excellent interpersonal skills and a strong team-oriented mindset.
3. Cultural openness and fluency in English.

Extensive experience in sales, particularly within the wholesale sector, with a focus on performance and challenge-driven environments.

Advanced degree in business or related field.

Chanel offers a dynamic work environment that values diversity in all its forms, fostering a rich and inclusive team culture.

Chanel promotes a culture of independence and empowerment, drawing from the singularity of each individual to enrich its teams. The company values diversity and encourages a collaborative and inclusive workplace.