Chanel Client Engagement Manager

Paris • France

Friday, April 4, 2025

Chanel, a revered name in luxury fashion, is renowned for its timeless elegance and innovative spirit. As part of the Chanel Parfums Beauté division, the company is committed to unveiling the unique beauty of each individual through its fragrances, makeup, and skincare products. This philosophy is deeply rooted in the legacy of Mademoiselle Chanel, who championed independence and empowerment for women. Chanel is part of a larger conglomerate known for its prestigious brands and commitment to excellence.

1. Serve as the primary contact for retail outlets to ensure compliance with national merchandising and trade marketing agreements.
2. Analyze each retail location to propose local action plans to achieve various objectives.
3. Coach, train, and foster a collaborative spirit among teams to maintain Chanel's brand image across the wholesale network.
4. Engage directly with end customers across various retail chains to enhance their attachment to the Chanel brand by offering a personalized and warm customer experience.
5. Ensure the achievement of performance indicators related to market share and brand image at different retail points.
6. Participate in various regional meetings.

1. Advanced degree in business school or university.
2. Professional sales experience with specific knowledge of the field and wholesale challenges.
3. Proficiency in commercial relations with distribution and negotiation.

1. Strong analytical skills, proactive and creative.
2. Excellent interpersonal skills and a preference for teamwork.
3. Intercultural openness.
4. Fluent in English.

Professional sales experience with a focus on wholesale and retail environments.

Advanced degree in business or a related field.

Chanel offers a diverse and inclusive work environment that values the uniqueness of each team member.

Chanel fosters a culture of diversity and inclusion, celebrating the uniqueness of each individual. The company encourages collaboration and innovation, reflecting its commitment to excellence and empowerment.