Chanel Client Engagement Manager

Amsterdam • Netherlands

Friday, April 18, 2025

Chanel, a prestigious name in the luxury fashion and beauty industry, is renowned for its timeless elegance and innovative spirit. As part of the global conglomerate that champions creativity and excellence, Chanel offers a dynamic work environment where employees are encouraged to grow and contribute to the brand's legacy. The company is committed to fostering an inclusive culture that values diversity and personal development.

1. Maximize revenue and enhance Chanel's visibility at client locations and sales points.
2. Manage existing client relationships and motivate retail teams.
3. Support and strengthen wholesale partnerships with enthusiasm and commercial acumen.
4. Enhance brand presentation through optimal merchandising and adherence to Chanel's image standards.
5. Provide training and coaching to clients on new products and innovations.
6. Plan and execute promotional activities in collaboration with clients.
7. Maintain regular visits and evaluations of sales points, developing and guiding action plans.
8. Monitor stock levels and proactively address client inquiries and issues.
9. Identify and capitalize on commercial opportunities based on market trends and client needs.

1. Bachelor's degree in a commercial, retail, or beauty-related field.
2. Full-time availability with flexibility to work according to partner store hours.
3. Residence in or near Rotterdam and possession of a valid driver's license.

1. Fluency in Dutch and English, both written and spoken.
2. Proficiency in Microsoft Outlook, Word, PowerPoint, Excel, and Power BI.
3. Strong commercial drive and customer-oriented mindset.
4. Ability to work independently with a proactive and entrepreneurial spirit.
5. Excellent interpersonal skills and a hands-on, structured approach.

Experience in luxury makeup, skincare, perfume, and fashion industries is required.

Bachelor's degree in a relevant field.

Chanel offers a supportive work environment that encourages personal growth and professional development, contributing to the collective success of the team.

Chanel is dedicated to nurturing an inclusive culture that celebrates diversity and individuality. The company values the unique perspectives and experiences that each employee brings, fostering a collaborative and innovative workplace.