Chanel Boutique Operations Associate
Chanel, a distinguished name in the luxury fashion industry, is renowned for its commitment to excellence, innovation, and timeless elegance. As part of a privately held company, Chanel fosters a unique work environment that emphasizes personal growth, diversity, and inclusion. Employees are encouraged to explore the brand's rich history and contribute to its legacy of cultural engagement and sustainability initiatives.
- Uphold operational standards and processes to deliver the ultimate Chanel client experience.
- Act as the expert on all Standard Operating Procedures, systems, and tools within the boutique.
- Deliver exceptional customer service, including welcoming and hosting clients.
- Support daily operations, including register management, inventory handling, and stock organization.
- Communicate inventory and supply needs to the Boutique Director or Assistant Boutique Manager.
- Partner with management to execute stock cycle counts and annual physical inventory.
- Maintain an omni-channel mindset to enhance client experiences across platforms.
- Co-own brand image, hygiene standards, and visual merchandising requirements.
- Foster positive team relationships to inspire trust and teamwork.
- 3+ years of related experience, preferably in the fragrance & beauty industry.
- Ability to move heavy items, including overhead lifting, pulling, and pushing up to 25 lbs.
- Flexible schedule with availability for late nights, weekends, and holidays.
- Ability to thrive in a team environment and work collaboratively.
- Strong understanding of and passion for client experience.
- Excellent communication skills.
- Foreign language skills preferred but not required.
- Organizational skills and attention to detail in a dynamic, fast-paced environment.
3+ years of related experience, preferably in the fragrance & beauty industry.
The anticipated base range for this position is $24.30 to $29.00 hourly. Additional variable pay may be offered, including bonus potential, benefits, and/or perks.
Chanel offers comprehensive benefits including wellbeing resources, family and caregiving benefits, generous paid time off policies, 401K and other incentives, robust healthcare offerings, and life and disability insurance.
Chanel is deeply committed to fostering a diverse and inclusive culture that respects and values individual differences. The company encourages employees to engage with their communities through volunteering and supports sustainability initiatives aligned with the Paris Agreement. Chanel also invests in arts and culture, providing opportunities for employees to contribute to and learn from these engagements.


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