Chanel Boutique Manager

Lyon • France

Friday, December 13, 2024

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative approach to beauty and fashion. As part of a larger conglomerate, Chanel continues to uphold the legacy of Mademoiselle Chanel by empowering individuals through unique expressions of beauty. The brand is committed to fostering an environment that celebrates independence and diversity.

1. Lead and manage a team to ensure understanding and implementation of Chanel's strategy and boutique objectives.
2. Supervise, train, and coach the team to achieve high levels of product expertise and customer experience.
3. Conduct team briefings and participate in talent recruitment and personalized integration programs.
4. Define and monitor individual skill development actions.
5. Drive sales performance and ensure the achievement of sales targets.
6. Develop business plans to enhance performance in alignment with brand vision and strategy.
7. Manage team scheduling and zoning to ensure optimal boutique operations and customer experience.
8. Ensure adherence to procedures and optimize the use of available tools.
9. Oversee effective stock management and control procedures to anticipate and minimize discrepancies.
10. Implement visual merchandising guidelines and maintain a clean, organized, and welcoming boutique environment.
11. Create personalized customer experiences and foster long-term client relationships.
12. Enhance relationships with department store management and represent Chanel at internal and external events.

1. Professional experience in sales, particularly in the Perfumes and Beauty sector.
2. Strong leadership and team management skills.
3. Proactive with excellent listening and adaptation skills in a dynamic environment.
4. Passionate about performance and challenges.
5. Intercultural openness.

1. Excellent interpersonal skills.
2. Strong managerial competencies.
3. Proficiency in English.
4. Ability to work collaboratively in a team environment.

Significant experience in a sales role within the luxury beauty industry.

Chanel offers a dynamic work environment that values diversity and fosters personal and professional growth.

Chanel is dedicated to creating a workplace that reflects the diversity of its clientele and promotes a culture of inclusion. The brand encourages continuous learning and personal development, ensuring that each team member can contribute uniquely to the brand's legacy.