Chanel Boutique Host
Chanel stands as an emblem of luxury and sophistication, renowned globally for its timeless elegance and innovative designs. As part of a prestigious conglomerate, Chanel offers a dynamic work environment where creativity and excellence are at the forefront. The brand values diversity and inclusivity, fostering a culture where every individual’s uniqueness contributes to the collective success.
- Warmly welcome clients as the first point of contact in the boutique, adhering to the boutique's charter.
- Guide clients through the boutique and direct them to appropriate sales associates based on their visit's purpose.
- Identify and engage with Very Important Clients (VICs), offering additional services such as valet parking and hotel connections.
- Facilitate client interactions when sales associates are unavailable, ensuring an engaging waiting experience with provided tools.
- Utilize knowledge of the boutique's history, style, and internal procedures to answer client inquiries.
- Stay informed about local cultural and gastronomic activities to assist clients and support sales associates.
- Ensure the boutique is well-maintained and reflects the brand's image.
- Propose enhancements to the client experience.
- Assist with packaging, offering refreshments to clients, and reorganizing stock.
- Extensive experience in customer-facing roles such as hospitality, gastronomy, or concierge services.
- Native proficiency in Swiss German.
- Fluency in English and proficiency in digital tools.
- Solution-oriented mindset with excellent interpersonal skills and a strong memory.
- Ability to share knowledge and expertise with team members.
- Reliability, agility, flexibility, and a strong service orientation.
- Sensitivity to fashion and culture.
Extensive experience in customer-facing roles such as hospitality, gastronomy, or concierge services.
Chanel offers a dynamic work environment with opportunities for personal and professional growth, valuing diversity and inclusivity in its workforce.
Chanel fosters a culture of creativity, excellence, and inclusivity, where the uniqueness of each team member is celebrated and contributes to the brand's success.

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