Chanel Boutique Director

Roseville • USA

Thursday, July 31, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its commitment to excellence, innovation, and timeless elegance. As part of a global luxury conglomerate, Chanel offers unparalleled opportunities for personal and professional growth, fostering an inclusive culture that values diversity and individual contributions. The brand is dedicated to creating an environment where employees can thrive, contributing to the collective success of the organization.

1. Lead and develop boutique staff with a focus on succession planning and career development.
2. Create and implement development plans, overseeing the annual review process for all store employees.
3. Coach and support the boutique team to elevate their skills and expertise, ensuring an exceptional client experience.
4. Facilitate regular team communication sessions to convey promotional activities, performance goals, and corporate initiatives.
5. Address and resolve employee issues professionally, in accordance with Chanel standards and policies.
6. Recruit, attract, and retain talent for all positions, including freelancers.
7. Ensure a consistent and effective onboarding experience for new hires.
8. Foster a positive working environment that encourages diversity, mutual respect, and collaboration.
9. Lead by example on the sales floor, ensuring a welcoming environment in the boutique.
10. Develop relationships with internal and external stakeholders to enhance business opportunities.
11. Provide a unique and memorable in-store and after-sales experience for clients.
12. Model brand image expectations and maintain visual merchandising standards.
13. Achieve sales objectives using all available levers, including products, services, and events.
14. Utilize client data to retain, recruit, and grow client return rates.
15. Manage stock levels and communicate issues to corporate.
16. Oversee operational tasks in partnership with the Assistant Manager.
17. Monitor store expenses and maintain operating budgets.
18. Support loss prevention and risk management initiatives.
19. Optimize staff scheduling to ensure superior customer service and drive sales.

1. Minimum of 7 years of leadership experience.
2. Bachelor’s degree preferred.
3. Ability to handle multiple tasks and meet tight deadlines.
4. Ability to lift 20 lbs. and stand for extended periods.
5. Flexible schedule with availability for late nights, weekends, and some holidays.

1. Strong leadership and team development skills.
2. Excellent communication skills.
3. Understanding of and passion for client experience.
4. Ability to thrive in a team environment and work collaboratively.
5. Curiosity and desire to learn and grow professionally.

A minimum of 7 years in a leadership role within the luxury retail industry is required.

Bachelor’s degree preferred.

The anticipated base salary range for this position is $87,500 through $110,000. Additional compensation includes bonus potential, benefits, and perks.

Comprehensive benefits package including wellbeing resources, family and caregiving benefits, generous paid time off, 401K, robust healthcare offerings, and more.

Chanel is committed to fostering a diverse and inclusive workplace, promoting respect, empathy, and dignity for all employees. The company encourages personal growth and community engagement, supporting a variety of cultural, sustainability, and philanthropic initiatives.