Chanel Boutique Director

Mexico City • Mexico

Wednesday, January 22, 2025

Chanel, a paragon of luxury and elegance, is renowned for its timeless style and innovative spirit. As part of a prestigious conglomerate, Chanel offers a unique environment where creativity and excellence are at the forefront. The brand is committed to fostering a workplace that values diversity, inclusivity, and the personal growth of its employees, ensuring that each team member is an integral part of its storied legacy.

1. Lead and inspire a high-performing boutique team to achieve sales targets and deliver exceptional customer experiences.
2. Oversee day-to-day operations, ensuring alignment with the brand's vision and retail strategy.
3. Develop and implement sales strategies to maximize key performance indicators such as conversion rates and average transaction values.
4. Ensure the boutique's visual merchandising aligns with brand guidelines and attracts local clientele.
5. Foster a customer-centric culture, prioritizing relationship-building and inclusive service.
6. Provide ongoing training and development opportunities for team members, leading by example on the sales floor.
7. Drive business initiatives that align with Chanel's brand vision and strategy.

1. Minimum of 4 years of experience in a similar leadership role within the luxury retail sector.
2. Proven track record of performance-oriented leadership with exceptional communication skills.
3. Empathetic and motivating leader with strong professional ethics.

1. Proficiency in Spanish and English; French is desirable.
2. Strong management and leadership skills.
3. Ability to balance operational tasks with people management.
4. Passion for luxury retail and customer experience.

A minimum of 4 years in a leadership position within the luxury retail industry is required.

Chanel offers a dynamic work environment with opportunities for professional growth and development, along with the chance to be part of a brand with a rich heritage and a commitment to innovation.

Chanel's workplace culture is characterized by a dedication to excellence, creativity, and inclusivity. The brand fosters an environment where employees are encouraged to innovate and take on new challenges, ensuring the brand's continued growth and success.