Chanel Boutique Customer Service Assistant Intern

Chanel, a paragon of luxury and innovation, is renowned for its timeless elegance and pioneering spirit. Founded by the visionary Gabrielle Chanel, the brand seamlessly blends heritage with modernity. As part of a global conglomerate, Chanel operates across three main divisions: Fashion, Fragrance & Beauty, and Watches & Fine Jewelry, with a presence in over 110 countries. The decentralized structure of Chanel offers myriad opportunities for personal and professional growth within the luxury fashion industry.

1. Assist the Customer Service Manager in daily operations.
2. Welcome local and international clients, ensuring exceptional service during item deposits and collections.
3. Utilize interpersonal skills to convert dissatisfied clients into loyal customers.
4. Advise clients on appropriate care for various products.
5. Participate in the operational management of customer service, including tracking ongoing repairs, managing computerized repair records, coordinating with workshops, inspecting returned items, drafting correspondence, and handling phone communications.
6. Support minor in-store repairs.

1. Currently enrolled in a higher education program in business or management.

1. Proficiency in English and computer applications.
2. Strong interpersonal and communication skills.
3. Dynamic and meticulous with a strong sense of service.

Previous experience in retail or management is preferred.

Pursuing a degree in business or management.

Interns will receive a comprehensive onboarding program, including training on Chanel's history and products. The role offers the opportunity to deepen retail knowledge and enhance communication skills through interaction with various European departments. Interns will also join a Young Talent Community to build a professional network.

Chanel values diversity and the unique contributions of each team member, fostering an inclusive environment. The company is committed to equitable treatment of all candidates and offers a structured recruitment process.