Chanel Boutique Client Experience Specialist

Florence • Italy

Wednesday, April 9, 2025

Chanel is a globally renowned luxury fashion house, celebrated for its timeless elegance and innovation in design. As part of the esteemed Chanel brand, employees are immersed in a culture that values creativity, craftsmanship, and excellence. Chanel's boutiques are a testament to its commitment to providing unparalleled customer experiences, making it a distinguished employer in the luxury fashion industry.

1. Deliver an exceptional client welcome experience in alignment with Chanel's standards and guidelines.
2. Cultivate strong client relationships by guiding them through the boutique experience.
3. Engage with clients while they await sales assistance.
4. Complete the sales service by meticulously handling product packaging.
5. Maintain the boutique's image in accordance with Chanel's standards.
6. Act as a brand ambassador by adhering to Chanel's grooming guidelines.

1. High school diploma or a degree, preferably in languages.

1. Strong service orientation and team collaboration.
2. Excellent interpersonal skills in a multicultural environment.
3. Proficiency in English and another foreign language.

Previous experience in event management or retail within the fashion, luxury, or hospitality sectors is required.

High school diploma or a degree, preferably in languages.

Employees enjoy the prestige of working with a leading luxury brand and the opportunity to develop within a multicultural environment.

Chanel fosters a culture of elegance, innovation, and excellence. Employees are encouraged to embody the brand's values and contribute to a collaborative and dynamic workplace.