Chanel Bilingual Receptionist

Toronto • Canada

Monday, December 9, 2024

Chanel, a prestigious name in the luxury fashion industry, offers a unique opportunity to join its team in Toronto. As part of a global leader in high-end fashion, Chanel is renowned for its commitment to excellence and innovation. The company fosters an inclusive culture that values personal growth and collective progress, ensuring a dynamic and supportive work environment.

1. Serve as the primary point of contact for all staff and visitors at the Toronto office, both physically and virtually.
2. Provide virtual receptionist support to the Candiac, Québec Warehouse.
3. Ensure a professional and efficient service to all clients, creating a positively memorable experience.
4. Maintain an immaculate and well-presented reception area, ensuring no guest or request goes unanswered.
5. Proactively manage boardroom and meeting logistics, including scheduling, catering, and beverages.
6. Handle all incoming and outgoing mail efficiently.
7. Collaborate with internal teams, particularly Public Relations and Training, on ad hoc requests and projects.
8. Act as the go-to person for general queries and company knowledge, including new joiner processes and emergency procedures.
9. Execute tasks such as booking FedEx requests and ordering products in bulk with precision and care.

1. Bilingual proficiency in French and English.

1. Approachable and client-oriented demeanor.
2. Exemplary organizational and coordination skills.
3. Ability to work methodically and adapt to changing circumstances.
4. Excellent verbal and written communication skills.
5. Capacity to prioritize workload and respond to urgent situations.
6. Team-player mentality with professionalism and discretion.

Previous experience in a receptionist or customer service role is preferred.

The role offers the opportunity to work with an energizing team and gain exposure to a wide range of topics, scenarios, and people, enhancing prioritization, general knowledge, and communication skills.

Chanel is committed to fostering an inclusive culture that nurtures personal growth and values diversity, complementarity, and effectiveness within its teams. The company encourages applications from all individuals and provides accommodations for candidates with disabilities throughout the recruitment process.