Chanel Beauty Consultant
About Chanel
Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative spirit. As part of the global luxury conglomerate, Chanel offers an enriching environment where employees are encouraged to embody the brand's values and contribute to its legacy of excellence.
Responsibilities
- Serve as a brand ambassador, embodying Chanel's values and vision of beauty.
- Maintain comprehensive knowledge of Chanel's products, heritage, and corporate social responsibility commitments.
- Inspire clients with up-to-date knowledge of beauty, style, and wellness.
- Ensure a clean, organized, and professional workspace at all times.
- Create unique and memorable client experiences that align with the brand's ethos.
- Build secure and lasting client relationships based on authenticity and emotional connection.
- Offer exceptional service and advice, transforming each purchase into a memorable moment.
- Master and execute all boutique service protocols with precision.
- Effectively manage customer service inquiries and complaints, adhering to brand guidelines.
- Contribute to achieving boutique sales objectives and maintaining business discretion.
- Utilize products, services, and sales techniques to recruit and retain clients.
- Capture and manage meaningful client data to foster personalized relationships and drive business growth.
- Engage clients further with the brand through CRM tools and internal clienteling guidelines.
Qualifications
- Experience in the beauty or luxury sector.
- Advanced proficiency in English.
Skills
- Strong communication and interpersonal skills.
- Ability to inspire and engage clients.
- Proficiency in CRM tools and clienteling techniques.
- Capability to handle complex and challenging situations.
Experience Requirements
Proven experience in the beauty or luxury sector is required.
Education Requirements
Training in makeup and/or aesthetics is preferred.
Job Benefits
Chanel offers a dynamic work environment with opportunities for professional growth and development.
Chanel Culture
Chanel fosters a culture of elegance, innovation, and excellence, encouraging employees to embody the brand's legacy while contributing to its future.


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