Chanel Beauty Advisor

Tarragona • Spain

Wednesday, February 5, 2025

Chanel, a paragon of luxury and elegance, is renowned for its timeless creations and commitment to excellence. As part of a prestigious conglomerate, Chanel offers an unparalleled work environment where innovation meets tradition. Employees are immersed in a culture that values creativity, craftsmanship, and the art of personal expression, making it an exceptional place to cultivate a career in the luxury fashion industry.

1. Embody the values of Chanel as a brand ambassador, sharing knowledge of its heritage, iconic creations, and CSR commitments with clients and team members.
2. Adopt and promote Chanel's vision of beauty, fostering confidence and self-assurance in clients.
3. Maintain a professional appearance and ensure the workspace is clean, organized, and hygienic at all times.
4. Create unique and memorable experiences for clients, offering personalized service and expert advice.
5. Build lasting relationships with clients based on authenticity, relevance, and emotional connection.
6. Master and execute all boutique service protocols with precision, adopting Chanel's beauty coaching posture.
7. Craft unique stories with and for each client, leveraging brand knowledge and client insights.
8. Effectively handle customer service requests and complaints, navigating complex situations with poise.
9. Contribute to business growth by achieving boutique's quantitative and qualitative objectives.
10. Capture and manage significant client data to foster personalized relationships and drive business development.
11. Utilize Chanel's CRM tools and adhere to internal clienteling guidelines.

1. Experience in the beauty or luxury sector.
2. Intermediate proficiency in English.

1. Strong interpersonal and communication skills.
2. Ability to create personalized client experiences.
3. Proficiency in handling customer service challenges.
4. Knowledge of beauty and cosmetic products.

Previous experience in the beauty or luxury sector is required.

Training in makeup and/or aesthetics is valued.

Employees enjoy a dynamic and supportive work environment, opportunities for professional growth, and the prestige of working with a globally recognized luxury brand.

Chanel fosters a culture of elegance, innovation, and excellence. The workplace is characterized by a commitment to personal and professional growth, where employees are encouraged to express their creativity and passion for luxury fashion. The brand values authenticity and emotional connection, creating a supportive and inspiring environment.