Chanel Beauty Advisor
Chanel, a paragon of luxury and elegance, is renowned for its timeless sophistication and innovative spirit. As part of the illustrious Chanel family, the Parfums Beauté division embodies the brand's commitment to revealing the unique beauty of each individual through its exquisite fragrances, makeup, and skincare products. This legacy, deeply rooted in the vision of Mademoiselle Chanel, continues to inspire independence and empowerment for all women. Chanel offers an enriching environment where creativity and excellence are celebrated, and where employees are encouraged to contribute to the brand's storied heritage.
- Create a unique and personalized Chanel experience for each client within the boutique.
- Welcome clients and guide them through a bespoke journey in the boutique.
- Deliver an ultimate, warm, and tailored experience to every client.
- Cultivate clients' desire and dream for Chanel by combining storytelling with a deep knowledge of the brand, its heritage, modernity, and craftsmanship.
- Perform beauty services for clients.
- Develop and maintain a client database to ensure continued Chanel experiences beyond the boutique visit.
- Master the brand's digital strategy and stay informed of market trends to ensure a coherent omnichannel experience for clients.
- Share responsibility for maintaining the boutique in perfect condition, adhering strictly to established rules.
- Actively contribute to business development by achieving sales targets set by management, utilizing all available resources such as products, services, and data collection to recruit and retain clientele.
- Demonstrate initiative and creativity in implementing innovative action plans to achieve set objectives.
- Possess in-depth knowledge of procedures ensuring the smooth operation of the boutique.
- Ensure efficient management of client transactions.
- Share best practices with the team, foster a positive dynamic, and contribute to the enrichment of collective knowledge and skills.
- Professional experience in sales with a passion for the Perfumes and Beauty universe, with skincare expertise.
- Excellent interpersonal skills and a strong preference for teamwork.
- Proactive, with the ability to listen and adapt in a constantly evolving environment.
- Strong attraction to performance and challenges.
- Intercultural openness.
- Fluent in English.
- Customer service excellence
- Storytelling and brand knowledge
- Digital strategy proficiency
- Sales and target achievement
- Team collaboration
- Initiative and creativity
- Market trend awareness
Professional experience in sales, particularly within the beauty and luxury sectors, is essential.
Chanel values diversity in all its forms, fostering an inclusive environment where the uniqueness of each individual contributes to the richness of the team.
Chanel's workplace culture is one of elegance, innovation, and empowerment, deeply inspired by the legacy of Mademoiselle Chanel. The brand celebrates diversity and encourages creativity, offering a dynamic environment where employees can thrive and contribute to the brand's enduring legacy.