Chanel Beauty Advisor

Madrid • Spain

Wednesday, January 15, 2025

Chanel, a paragon of luxury and elegance, is renowned for its timeless designs and innovative beauty products. As part of the global luxury conglomerate, Chanel offers a dynamic and prestigious working environment where employees are encouraged to embody the brand's values and contribute to its legacy of excellence.

1. Serve as a brand ambassador, embodying and promoting the values of Chanel.
2. Maintain comprehensive knowledge of Chanel's products, heritage, and corporate social responsibility initiatives.
3. Adopt and share Chanel's vision of beauty, emphasizing self-confidence.
4. Stay informed about beauty, style, and wellness trends to inspire clients.
5. Adhere to uniform and grooming guidelines at all times.
6. Ensure the work area is clean, organized, and professional.
7. Create unique and memorable client experiences aligned with Chanel's brand ethos.
8. Build secure and lasting client relationships based on authenticity and emotional connection.
9. Provide exceptional service and advice, transforming each purchase into a memorable experience.
10. Master and execute all boutique service protocols with precision.
11. Utilize brand knowledge to craft unique stories for each client.
12. Contribute to a seamless multichannel customer experience.
13. Effectively manage customer service inquiries and complaints, handling complex situations with ease.
14. Support business growth by achieving quantitative and qualitative boutique objectives.
15. Understand and maintain discretion regarding Chanel's business goals.
16. Leverage products, services, and sales techniques to recruit, retain, and increase customer return rates.
17. Proactively capture and manage meaningful client data to foster personalized relationships and drive business growth.
18. Utilize Chanel's CRM tools and adhere to internal clienteling guidelines.

1. Experience in the beauty or luxury sector.
2. Intermediate proficiency in English.

1. Strong communication and interpersonal skills.
2. Ability to create and maintain client relationships.
3. Proficiency in customer relationship management tools.
4. Knowledge of beauty and wellness trends.
5. Problem-solving and conflict resolution skills.

Experience in the beauty or luxury sector is required.

Training in makeup and/or aesthetics is preferred.

Part-time employees at Chanel enjoy access to exclusive brand training and development opportunities, fostering professional growth within a prestigious environment.

Chanel fosters a culture of elegance, innovation, and excellence, where employees are encouraged to embody the brand's values and contribute to its legacy. The work environment is dynamic and supportive, promoting personal and professional growth.