Chanel

Beauty Advisor

Chanel is a globally renowned luxury fashion brand known for its timeless elegance and innovative designs. The company is committed to creating unique and memorable experiences for customers while upholding the brand's prestigious image. Chanel values dynamic team members who contribute to the growth and success of the brand and its stores.

1. Act as a brand ambassador and represent Chanel's values.
2. Maintain a strong knowledge of the brand and industry to effectively communicate with customers and colleagues.
3. Continuously enhance personal and team knowledge of cultural trends and beauty.
4. Adhere to brand image standards and ensure a professional appearance.
5. Ensure the work area is clean, organized, and professional.
6. Deliver exceptional customer experiences that exceed expectations.
7. Tailor experiences to individual customer needs and build long-term relationships.
8. Provide personalized consultations and understand customer needs.
9. Share beauty tips and inspire customers with Chanel products.
10. Arrange follow-up appointments for customers.
11. Support team spirit in sales activities.
12. Assist with company events.
13. Communicate openly and listen to customer feedback.
14. Handle customer complaints and service requests effectively.
15. Contribute to achieving personal and company sales goals.
16. Provide feedback on Chanel products and competitor offerings.
17. Understand store operations and report issues to management.
18. Follow sales, return, and inventory policies and procedures.
19. Conduct inventory checks and ensure data accuracy.
20. Use IT systems for sales data analysis and reporting.
21. Maintain and update customer information in compliance with data protection policies.
22. Foster teamwork and share knowledge with colleagues.

1. Experience in retail and sales is an advantage.
2. Presentable appearance.
3. Understanding of retail store operations.
4. Ability to work in a fast-paced environment.
5. Basic understanding of technology is an advantage.
6. Desire to serve and care for customers with basic customer service knowledge.

1. Communication skills and ability to build customer relationships.
2. Empathy and active listening.
3. Problem-solving skills, especially in complex situations.
4. Effective personal and team work management.
5. Enthusiasm and motivation.
6. Ability to inspire and engage others.
7. Positive attitude and open-mindedness.
8. Team spirit and ability to connect with team members.

Experience in retail and sales is an advantage.

Chanel fosters a respectful and inclusive workplace culture that values cultural differences and encourages learning from them. The company promotes teamwork and knowledge sharing among employees.