Chanel Beauty Advisor

Cartagena • Spain

Monday, March 17, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its timeless elegance and innovative approach to style. As part of a global conglomerate, Chanel offers unparalleled opportunities for professional growth and development, fostering a culture of excellence and creativity.

1. Serve as a brand ambassador, embodying Chanel's values and beauty vision.
2. Maintain in-depth knowledge of Chanel's products, heritage, and CSR commitments to share with clients and team.
3. Create unique, personalized experiences for clients, ensuring each interaction is memorable and aligned with Chanel's standards.
4. Adhere to uniform and grooming guidelines, maintaining a professional and hygienic work environment.
5. Engage clients with updated knowledge in beauty, style, and wellness to inspire and influence.
6. Handle customer service requests and complaints effectively, managing complex situations with discretion.
7. Contribute to business growth by achieving boutique's quantitative and qualitative objectives.
8. Utilize CRM tools to capture meaningful client data, fostering personalized relationships and enhancing client engagement.
9. Execute all boutique services with precision, adopting Chanel's beauty coaching posture.
10. Actively contribute to a seamless multichannel customer experience.

1. Experience in the beauty or luxury sector.
2. Advanced proficiency in English.
3. Preferred: Training in makeup and/or aesthetics.
4. Additional languages are an asset.

1. Strong customer service and interpersonal skills.
2. Ability to create engaging and personalized client experiences.
3. Proficiency in CRM tools and data management.
4. Excellent communication and storytelling abilities.
5. Capability to handle complex customer service situations.

Prior experience in the beauty or luxury sector is required.

Part-time position with a fixed afternoon shift from Monday to Friday and split shift on Saturdays.

Chanel fosters a culture of authenticity, innovation, and excellence, encouraging employees to engage deeply with the brand and its clientele. The work environment is dynamic and supportive, promoting personal growth and professional development.