Chanel

Beauty Advisor

Chanel is a renowned luxury fashion brand known for its iconic creations, commitment to craftsmanship, and dedication to sustainability and social responsibility. The brand embodies elegance and confidence, offering a wide range of beauty and fashion products.

1. Act as a brand ambassador embodying Chanel's values.
2. Share knowledge about Chanel's brand, heritage, and iconic creations with clients and team members.
3. Adopt and promote Chanel's vision of beauty, emphasizing self-confidence.
4. Maintain curiosity about beauty, style, and wellness to inspire clients.
5. Adhere to uniform and grooming guidelines at all times.
6. Ensure the workspace is clean, organized, and professional.
7. Create unique and exclusive experiences for clients.
8. Build secure and lasting relationships with clients based on authenticity and emotional connection.
9. Offer services, advice, and follow-up invitations to enhance client experiences.
10. Master all service protocols and deliver them with excellence.
11. Create unique stories with and for each client.
12. Contribute to a seamless multichannel customer experience.
13. Handle customer complaints and service requests effectively.
14. Achieve boutique's quantitative and qualitative objectives.
15. Understand and maintain discretion about Chanel's business goals.
16. Utilize products, services, and sales techniques to recruit and retain clients.
17. Capture and manage client data to build personalized relationships.
18. Use Chanel's CRM tools and follow internal clienteling guidelines.

1. Experience in the beauty sector
2. Advanced English proficiency
3. Valuable: Training in makeup and/or aesthetics
4. Other languages are a plus

1. Strong communication and interpersonal skills
2. Ability to inspire and influence clients
3. Proactive and detail-oriented
4. Excellent customer service skills
5. Ability to handle complex and challenging situations

Experience in the beauty sector is required.

Valuable: Training in makeup and/or aesthetics.

The position is located in Avilés, offering a dynamic and engaging work environment. Chanel promotes a culture of elegance, confidence, and authenticity, encouraging employees to build meaningful connections with clients.