Chanel

Assistant in Client Experience and Digital Learning

Founded by Gabrielle Chanel in the early 20th century, CHANEL offers a wide range of high-end creations, including Haute Couture, Ready-to-Wear, leather goods, accessories, eyewear, perfumes, cosmetics, skincare, jewelry, and watches. CHANEL is renowned for acquiring numerous specialized suppliers, manufacturers, and Métiers d'art, with eleven located at 19M, between Paris and Aubervilliers. Dedicated to ultimate luxury, CHANEL is committed to exceptional craftsmanship and places creativity at the core of its values.

1. Participate in the development of training tools related to the Client Experience for CHANEL's international sales force.
2. Design blended training modules combining in-person and digital formats via the mobile learning app.
3. Oversee the creation of digital modules, Morning Briefings, in-store PPTs, videos, and podcasts in collaboration with internal and external partners.
4. Propose improvements to learning tools based on feedback and performance indicators.
5. Contribute to enhancing the skills of Fashion Advisors to provide a unique in-store experience.

1. Currently enrolled in a business school or university program.
2. Previous experience in training, marketing/merchandising, or sales in the luxury sector.

1. Curiosity about the luxury world, digital challenges, and training.
2. Creativity, organizational skills, and attention to detail.
3. Proficiency in Microsoft Office 365 (Excel, PowerPoint).
4. Fluent in English, both written and spoken.

A first experience in training, marketing/merchandising, or sales within the luxury industry is required.

Opportunities for growth and diverse career paths in a company that values individuality and diversity.

CHANEL fosters a dynamic environment that cultivates excellence while promoting personal development. The company values diversity and is committed to fair treatment of all candidates. Located in Paris, CHANEL offers a creative and human-centered workplace.