Chanel Assistant Boutique Manager

Chanel, a renowned name in the luxury fashion industry, is synonymous with elegance, innovation, and timeless style. As part of a prestigious conglomerate, Chanel offers a dynamic and inclusive work environment that fosters personal growth and professional excellence. The brand is committed to maintaining its legacy while embracing modernity, ensuring that each team member contributes to its storied success.

1. Achieve and exceed monthly, quarterly, and annual sales targets through proactive client engagement.
2. Analyze sales trends, customer insights, and KPIs to identify areas of growth and execute action plans to boost store performance.
3. Lead, inspire, and manage the sales team to deliver outstanding results, conducting regular performance reviews and coaching.
4. Foster a dynamic team culture that reflects the brand’s values and service excellence.
5. Develop VIC customer relationships through personalized service and clienteling, creating unique client experiences to retain and grow client relationships.
6. Manage client service recovery and feedback, ensuring timely resolution.
7. Support the day-to-day management of the boutique, including merchandising decisions, counter layout, and administration.
8. Ensure compliance with all retail procedures and company policies, maintaining high visual merchandising and cleanliness standards.
9. Manage inventory levels, ordering, and stock accuracy.

1. Proficient experience in F&B retail or comparable field.
2. Appropriate training in F&B or related education.
3. Strong leadership, team management, and motivational skills.

1. Excellent communication, interpersonal, and client service abilities.
2. Strong understanding of POS systems, CRM tools, and sales reporting.
3. High sense of aesthetics and attention to brand presentation.
4. Specialist knowledge in makeup artistry, fragrance, or skincare is advantageous.

Generally proficient experience in F&B retail is desirable.

Appropriate training in F&B or comparable education.

Chanel offers a comprehensive benefits package, fostering an inclusive culture that nurtures personal growth and collective progress.

Chanel is dedicated to creating an inclusive culture that values the uniqueness of each individual, enhancing the diversity and effectiveness of its teams. The brand encourages applications from diverse backgrounds, emphasizing the importance of varied perspectives and experiences.