Chanel Assistant Boutique Manager

Oak Brook • USA

Wednesday, July 23, 2025

Chanel, a prestigious name in the luxury fashion industry, is renowned for its commitment to elegance, innovation, and cultural engagement. As part of a private company, Chanel values diversity and inclusion, fostering an environment where employees are encouraged to excel and contribute to the brand's legacy. With a focus on sustainability and community involvement, Chanel offers a unique workplace where individuals can thrive and grow professionally.

1. Partner with the Boutique Director to develop and lead the team, assuming oversight in the Director’s absence.
2. Lead the team on the sales floor, providing superior service and support.
3. Foster a positive working environment that encourages diversity and collaboration.
4. Coach and support the team in product knowledge and artistry skills to enhance client experience.
5. Manage time and delegate effectively to support Boutique Director, with 60% focus on sales floor and 40% on operations.
6. Oversee sales floor operations, including stock management and operational responsibilities.
7. Lead MMS system operations, including inventory management and supply communication.
8. Maintain organized stock storage and uphold Standard Operating Procedures.
9. Establish relationships with corporate partners for operational support.
10. Assist in event planning and execution with the Boutique Director.
11. Create a culture of service, providing a memorable in-store and after-sales experience.
12. Promote an omni-channel mindset for seamless client experiences.
13. Co-own brand image, hygiene standards, and visual merchandising requirements.
14. Attend seasonal seminars and corporate meetings.

1. 3+ years of leadership sales experience in a retail luxury environment or operational role preferred.
2. Bachelor’s degree preferred; High School diploma required.

1. Ability to thrive in a team environment and work collaboratively.
2. Strong understanding of and passion for client experience.
3. Excellent communication skills.
4. Foreign language skills preferred but not required.
5. Strong organizational and communication skills.
6. Detail-oriented and operationally savvy.
7. Ability to coach and lead effectively.
8. Ability to handle multiple tasks and meet tight deadlines.

3+ years of related leadership sales experience in a retail luxury environment and/or operational role preferred.

Bachelor’s degree preferred; High School diploma required.

The anticipated base range for this position is $33.70 through $36.50 hourly. Additional variable pay, bonus potential, and benefits are included.

Comprehensive wellbeing resources, family and caregiving benefits, generous paid time off, 401K, robust healthcare offerings, life insurance, and more.

Chanel's workplace culture is rooted in respect, empathy, and dignity, promoting diversity and inclusion. The company encourages employees to engage with their communities and supports sustainability initiatives. Chanel is committed to cultural engagement and offers numerous opportunities for career and leadership development.