Chanel Artisan

Zurich Switzerland

Friday, January 24, 2025

Chanel, a paragon of luxury and elegance, is renowned for its timeless creations and unwavering commitment to quality. As part of the illustrious Chanel family, employees are immersed in a culture that values craftsmanship, innovation, and the preservation of heritage. The brand, under the umbrella of the global luxury conglomerate, offers unparalleled opportunities for professional growth and development in the world of haute couture and luxury goods.

1. Conduct technical diagnosis and authenticity checks on products, identifying necessary repairs and potential counterfeits.
2. Perform repairs on handbags, small leather goods, and custom jewelry, adhering to Chanel's quality standards and timelines.
3. Execute technical repairs such as stitching, replacing straps, zippers, and metal parts, and rethreading jewelry.
4. Ensure quality control by self-monitoring repair quality and meeting service lead time and productivity targets.
5. Manage spare parts and equipment, supporting sourcing and inventory control.
6. Engage directly with clients to provide expert diagnosis and communicate technical information.
7. Showcase Chanel's savoir-faire and commitment to quality and durability in Les Ateliers.

1. Technical professional degree in craftsmanship, preferably with a specialization in leather goods or custom jewelry-making.
2. Solid experience in leather goods finishing operations and repairs.
3. Expertise in jewelry or custom jewelry is advantageous.
4. Proficiency in using a sewing machine for leather goods repairs.

1. Problem-solving skills with a strong service mindset.
2. Ability to engage and communicate effectively with clients and internal teams.
3. Meticulous attention to detail and a strong fashion consciousness.
4. Team spirit and autonomy with a hands-on, self-motivated personality.
5. Computer literacy or willingness to learn.
6. Fluency in German and a good level of English; French is a plus.

Extensive experience in craftsmanship, particularly in leather goods and accessory repairs.

Technical professional degree in craftsmanship.

Opportunities for professional growth and development within a prestigious luxury brand.

Chanel fosters a culture of excellence, where craftsmanship and innovation are celebrated. Employees are encouraged to embrace creativity and contribute to the brand's legacy of luxury and elegance. The workplace is collaborative, with a focus on quality, client satisfaction, and the preservation of Chanel's storied heritage.