Chanel Apprentice After‑Sales Repair Technician — Leather Goods & Jewelry

Chanel is an independent French luxury house renowned for haute couture, ready‑to‑wear, leather goods, fine jewelry and accessories. The brand is distinguished by its ateliers and commitment to artisanal savoir‑faire, offering career paths that blend traditional craftsmanship with international retail and after‑sales operations.

1. Execute restorations and repairs on leather goods and jewelry to Chanel quality standards, including stitching, edge finishing, hardware replacement and metalwork.
2. Perform precision tasks such as polishing, soldering, stone setting adjustments and small mechanical interventions on accessories.
3. Inspect incoming repair items, produce accurate job documentation and cost assessments, and update repair status in the service workflow.
4. Collaborate with the after‑sales (SAV) team and logistics to coordinate parts, returns and shipment of repaired goods across European markets.
5. Maintain workshop tools and materials, ensuring compliance with health, safety and quality procedures.
6. Participate in formal training and on‑the‑job coaching to assimilate Chanel repair techniques and finishing standards.

1. Enrolment in or acceptance to an alternance/apprenticeship program in maroquinerie, bijouterie, jewelry making, leatherwork or a related craft discipline.
2. Strong manual dexterity, excellent visual acuity and meticulous attention to detail.
3. Basic understanding of leather types, seams and hardware; familiarity with precious metals and basic jewelry techniques is a strong advantage.
4. Professional attitude, punctuality and the ability to work within a small specialist workshop and cross‑functional SAV teams.
5. Willingness to learn proprietary repair methods and adhere to strict brand quality standards.

1. Leather repair (patching, seam repair, edge finishing)
2. Hand stitching (precision saddle stitch and finishing)
3. Hardware replacement and assembly for bags and small leather goods
4. Jewelry repair techniques (polishing, basic soldering, bezel/stone handling)
5. Precision use of hand tools and small‑scale workshop equipment
6. Quality control and repair documentation

No prior professional experience is required for the apprenticeship; previous internships or workshop exposure in leather goods or jewelry repair are advantageous but not mandatory. The candidate must be enrolled in an alternance/apprenticeship program starting September 2026.

Vocational training in progress or planned (CAP/BEP/BTS or equivalent) in maroquinerie, bijouterie, jewelry making, leatherwork or a related craft discipline.

Chanel emphasises mastery of craft, exacting standards and discreet excellence across its ateliers and service centres. The work environment values mentorship, continuous technical training and respect for traditional techniques applied within an international luxury network.